Frequently Asked Questions
Everything you need to know about your swim gear order.
How long does shipping take for competitive swimwear?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options, including Next Day Air, for athletes who need their gear ready for an upcoming meet.
What is your return policy on technical suits?
Technical suits can be returned within 30 days of purchase, provided they are in original, unworn condition with all tags attached and in the original packaging. Once a tech suit has been worn in the water, it is no longer eligible for return.
How do I know which size to order?
Each product page features a detailed size chart. For competitive gear, we recommend taking current measurements as performance fits are often much tighter than standard swimwear.
Do you offer team discounts or bulk pricing?
Yes, our Team Sales division offers specialized pricing for swim clubs, high schools, and summer leagues. Contact our team specialists to set up a dedicated team store.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and SwimOutlet gift cards.